This Privacy Policy pertains to the handling of personal information by Bold Technologies, Inc. (referred to as "Bold," the "Company," "we," "us," "our," and similar terms) within the scope of our business operations. It encompasses how we collect, utilize, and share your personal information, and aims to inform you about your privacy rights and how to exercise them.

Scope

This Privacy Policy is applicable to the personal information that we process as part of our business activities. It covers our websites, web application, and other associated online and offline services, collectively referred to as the "Services."

  1. Personal Information We Collect
  1. Information You Provide to Us

Account Creation:  When you establish an account with us, we gather your personal information, which may encompass, but is not restricted to, details such as your name, mobile phone number, physical address, email address, social security number, date of birth, and government-issued identification. We use such types of personal information to:

- Offer services to you in compliance with applicable regulations.

- Aid third-party service providers in delivering services to you.

- Communicate with you regarding our services and website.

- Engage in marketing activities.

Your Communications with Us:  If you reach out to us for information regarding our Services, seek customer or technical support, or engage in any form of communication with us, we may collect personal information from you, such as your email address, phone number, or mailing address.

  1. Information Collected Automatically

Automatic Data Collection: When you utilize the Services, we may automatically collect specific information, which may encompass your Internet protocol (IP) address, user preferences, MAC address, operating system or device details, location data (derived from your IP address), insights into how you interact with the Services (including the frequency and duration of your activities), and additional data concerning your usage of the Services. This information may be linked to your accounts and other devices.

Cookies, Pixel Tags/Web Beacons, and Analytics Information: We, along with third parties who provide content, advertising, or other features on the Services, might employ technologies such as cookies, pixel tags, local storage, and other similar methods ("Technologies") to automatically gather data via the Services. Technologies are essentially small data files positioned on your devices, enabling us and our partners to record specific pieces of information whenever you access or engage with our Services.

Cookies: Cookies are small text files embedded in your device's web browsers to store preferences. Most browsers allow you to block or delete cookies, but please note that doing so may impact the functionality of the Services.

Pixel Tags: A pixel tag, also known as a web beacon, is a piece of code integrated into the Services to collect data related to user engagement on the Services. Pixel tags enable us to track actions such as visiting a specific web page or clicking on an advertisement. We may also use web beacons in emails to determine whether messages have been opened, acted upon, or forwarded.

Analytics: We may utilize services like Google Analytics and others to collect and process analytics data from our Services. For more details about Google Analytics, please refer to their privacy policy at https://www.google.com/policies/privacy/partners. You can opt out of Google's data collection and processing related to your use of the Services by visiting https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout).

  1. How We Use Your Information

We use your personal information for various business purposes, including:

  1. Providing the Services:
  •  Fulfilling our contractual obligations with you.
  •  Managing your information.
  •  Processing financial information for your use of the Services.
  •  Responding to your inquiries and requests.
  •  Granting access to specific areas and features of our Services.
  •  Providing customer and technical support.
  1. Verification Procedures through Third-Party Providers:
  •  Facilitating verification procedures, such as KYC and AML, through third-party providers such as Cognito and Socure, before using our Services.
  1. Administrative Purposes:
  • Pursuing legitimate interests, including direct marketing, research and development, network and information security, and fraud prevention.
  • Measuring interest and engagement in our Services.
  • Developing new products and services.
  • Ensuring internal quality control and safety.
  • Verifying individual identities.
  • Conducting audits.
  • Communicating with you about your account, activities, and Privacy Notice updates.
  • Preventing and prosecuting prohibited or illegal activities.
  • Enforcing our agreements.
  • Complying with legal obligations.

We use cookies, pixel tags, local storage, and other technologies for specific purposes, such as operational necessity, performance assessment, and functionality enhancement when using our Services.

  1. Disclosures to Third Parties

We may share your personal information with the following categories of third parties:

  1. Service Providers: We may share your personal information with third-party service providers who assist us in various aspects of our business, including:
  • Providing the Services.
  • Offering information, products, and other services you request.
  • Marketing and advertising.
  • Processing payments and transactions.
  • Conducting customer service activities.
  • Providing IT and related services.

In particular, qualified custodians ("Custodians") involved in providing you with services may require certain personal information from us to aid in the prevention of money laundering activities, in accordance with the relevant provisions of the USA PATRIOT ACT. Thus, to facilitate the purchase and custody of bitcoin and facilitate bitcoin purchases and sales via the Custodian(s), we may need to share specific information with Custodians and/or other third parties responsible for identity verification and risk assessment. This information may include your name, email address, physical address, social security number, date of birth, government-issued identification, and the quantity of bitcoin being purchased. 

When we collect bank account details for ACH transactions or credit/debit card information, a third party may receive this information to process payments in connection with bitcoin sales. Please note that we do not retain any credit card data.

  1. Business Partners: We may share personal information with business partners to fulfill your requests for products or services. We may also collaborate with business partners to jointly offer products or services.
  1. APIs and Software Development Kits (SDKs): Our Services may utilize third-party APIs and SDKs as part of their functionality. These tools may enable third parties, including advertising partners, to collect your personal information to deliver content that is more relevant to you. For details on our use of APIs and SDKs, please contact us as indicated below.
  1. Disclosures to Protect Interests: We may access, retain, and disclose your information to external parties if, in good faith, we believe it is necessary to:
  • Comply with law enforcement or national security requests, such as court orders or subpoenas.
  • Assist in investigating and prosecuting suspected or actual illegal activities.
  • Collect amounts owed to us.
  • Protect your, our, or others' rights, property, or safety.
  • Enforce our policies or contracts.
  1. Your Choices

You have certain options and can make choices over how your personal information is used:

  1. Email Communications:
  • You can unsubscribe from unwanted emails by using the "unsubscribe" link at the bottom of the email. However, transaction-related emails will continue to be sent to you as they pertain to the products or services you've requested.
  • Some non-promotional communications related to our Services or updates to our Terms or Privacy Policy cannot be opted out of.
  1. Cookies and Interest-Based Advertising:

You can control or remove Technologies (such as cookies) on your device by adjusting your browser or device settings. 

  1. Your Privacy Rights

Under the California Consumer Privacy Act (CCPA), we do not "sell" your personal information.

If you are subject to applicable law, you have certain rights regarding your personal information, including:

  1. Confirmation of Processing: You can request confirmation of whether we are processing your personal information.
  2. Access and Copy: You have the right to obtain access to or a copy of your personal information.
  3. Data Portability: You can request an electronic copy of your personal information that you've provided to us or ask us to send it to another company.
  4. Restriction of Processing: You can request that we restrict our uses of your personal information.
  5. Correction or Amendment: You can seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed personal information.
  6. Withdraw Consent: You have the right to withdraw your consent for certain processing activities.
  7. Erasure: You can request the erasure of personal information held about you by us, subject to certain exceptions prescribed by law.

If you are a California resident, you also have the right not to receive discriminatory treatment by us for exercising your rights under the CCPA. If you would like to exercise any of these rights, please contact us as indicated below.

Our contact information is provided below.

  1. Storage of Data

We retain the personal information we collect as outlined in this Privacy Policy for the duration of your use of our Services or as long as necessary to achieve the purpose(s) for which it was gathered. This includes providing our Services, settling disputes, establishing legal defenses, conducting audits, pursuing legitimate business objectives, enforcing our agreements, and adhering to relevant laws.

  1. Payment Information

When you create an account on our Services, we may collect payment information that enables you to make payments to us or receive payments from us. In most cases, we rely on third-party payment providers to handle payment processing on our Services, and do not store payment details, with some limited exceptions such as your billing address.

  1. Third Party Websites

Our Services may include links to other websites and applications, and external websites and applications may also link to our Services. Please note that these third-party services are not under our control. We recommend that our users carefully review the privacy policies of each website and application they engage with. We do not endorse, oversee, or validate the privacy practices or content of these external websites or applications. When you visit these third-party websites or applications, you do so at your own discretion and risk.

  1. Jurisdiction

The Site is administered, operated, and hosted within the United States. By continuing to use the Site, and subject to the governing laws of Florida, you explicitly agree that your personal information will be stored in the United States and that Florida law will apply to such matters.

  1. Changes to This Privacy Policy

We reserve the right to make updates and changes to this Privacy Notice at our sole discretion. In the event of any significant alterations to this Privacy Notice, we will provide the necessary notifications as mandated by applicable laws. Your continued use of the Services after the revised Privacy Notice becomes effective will be regarded as your acceptance of the updated terms.

  1. Contact Us

If you have any inquiries or concerns regarding our Privacy Policy, please don't hesitate to reach out to us. You can contact us via:

Mailing Address:

Bold Technologies, Inc.

382 NE 191st St

Suite 73556

Miami, Florida 33179-3899 US

Email: 

help@getbold.io

Feel free to get in touch if you have any questions or need further clarification on our privacy practices.